Our Philosophy of Privacy

At Quizchul, we believe that privacy is not merely a legal obligation but an extension of the respect we hold for the individuals who engage with our handcrafted creations. Just as we carefully select materials that honor their origins, we mindfully collect only the information necessary to facilitate meaningful connections.

This policy outlines the types of information we gather, how this information flows through our systems, and the choices you have regarding your digital presence within our space.

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Information We Gather

Like a craftsperson selecting only the materials needed for a specific creation, we collect only information that serves a purpose in our relationship with you:

  • Contact Information: When you reach out through our contact form, we collect your name and email address to respond to your inquiry.
  • Message Content: The substance of your communications helps us understand your interests and needs.
  • Newsletter Subscription: If you choose to join our creative community, we maintain your email address to share seasonal inspirations and offerings.
  • Browsing Patterns: We use cookies to understand how visitors interact with our digital space, allowing us to refine and enhance the experience.

How We Use This Information

Each piece of information serves a specific purpose in nurturing our connection:

  • To Respond: Your contact details allow us to answer questions, provide information about handcrafted pieces, or discuss custom creations.
  • To Share: For those who opt into our newsletter, we send seasonal content that celebrates natural materials and offers early access to limited collections.
  • To Improve: Understanding how visitors navigate our site helps us refine the digital experience to better showcase our handcrafted offerings.
  • To Protect: We may use information to verify identities and prevent fraudulent activity, ensuring the integrity of our creative community.

Information Sharing

We approach the sharing of your information with the same discretion we apply to our most precious materials:

  • Service Providers: We work with selected partners who assist with website functionality, email delivery, and order processing. These partners are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights and Choices

Just as each piece we create offers unique possibilities for interaction, you have several options regarding your information:

  • Access and Correction: You may request to view or update the personal information we hold about you.
  • Subscription Management: Each newsletter includes an option to unsubscribe or modify your preferences.
  • Cookie Controls: You can modify your browser settings to decline cookies, though this may impact certain site functionalities.
  • Data Deletion: You may request the deletion of your personal information from our systems, subject to legal retention requirements.

Security Measures

We protect your information with the same care we apply to our most delicate handcrafted pieces. While no digital transmission is absolutely secure, we implement reasonable safeguards to protect against unauthorized access or disclosure.

Children's Privacy

Our digital space is not directed toward individuals under 16 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently gathered such information, please contact us to have it removed.

International Data Transfers

Like materials that travel across borders to reach skilled artisans, your information may be processed in countries outside Australia. When transferring data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Policy Updates

This privacy policy may evolve over time, much like our craft continuously refines through practice and reflection. When we make significant changes, we will notify newsletter subscribers and post updates prominently on our website.

Contact Us

For questions or concerns about our approach to privacy, please reach out:

Quizchul
19 Brunswick Street
Fitzroy VIC 3065, Australia

+61 3 9172 6145